The health care system is rapidly
evolving. People are paying more personally for their health care and taking
more control of decisions regarding the care they receive.
Simply
put, it has become increasingly important for you to have access to resources
and services that help you make informed decisions about the quality and cost
of the health care you receive, helping to protect both your health and
pocketbook.
Online resources have paved the way
to better information which leads to better decisions. Today you can comparison
shop for health care services, much like you would airline tickets or
electronics. According to a recent survey by UnitedHealthcare, 14
percent of respondents report using online resources to
comparison shop for health care services. This number is likely to increase, given
the popularity of mobile technology coupled with consumers taking a more active
role in making health care decisions.
New online and mobile resources can
help you more easily anticipate and manage health care expenses. One example
is Health4Me, a free mobile app for iPhone and Android devices. Health4Me provides
cost information for more than 635 medical services, including MRI, knee
replacement and childbirth. The app also enables people to locate nearby health care providers,
and convenience care, urgent care and emergency care facilities.
Some
insurance carriers have mobile apps that can provide you with personalized price
estimates based on actual contracted rates with health care providers and
facilities. These personalized resources can also give you 24/7 access to
registered nurses, access to personal health benefits information and ID card,
and the ability to receive a callback from a customer service representative.
Greater
use of medical price transparency services could help make health care more
affordable. Providing health care prices to consumers, health care
professionals and other stakeholders could reduce U.S. health care spending by
more than $100 billion during the next decade, according to a 2014 report by
the Gary and Mary West Health Policy Center.
In addition, the use of online comparison tools can also help you select
high-quality health care providers, according to a new study from UnitedHealthcare.
The study found that users of
myHealthcare Cost Estimator™, an online and mobile quality and price comparison
service available to all consumers through the Health4Me app, were more likely
than nonusers to select high-quality health care providers across all
specialties, including primary care physicians (7 percent more likely) and
orthopedists (9 percent more likely).
There are also significant price variations for
health care services and procedures at hospitals and doctors’ offices
nationwide, yet research has shown that higher-priced care providers do not
necessarily deliver higher-quality care or better health outcomes.
In this new era of health care,
transparency and education through technology can help you get better control
your health and the cost of care. Take a few minutes to download the Health4Me
app, or log in to your insurance provider’s website and learn more about the
tools and services that can help you make the best health care decisions for
you and your family.