Monday, September 29, 2014

YouTube videos give health tips and some laughs

For those of us with a tightly packed schedule, YouTube videos are a great way to sneak in a little entertainment or education. In just a couple of minutes, you can learn how to make a healthy new recipe or get a much needed laugh.

UnitedHealthcare has its own YouTube channel, called UHC-TV, that provides a wide variety of entertaining videos about different aspects of health. Our education series offers evidence-based medical tips about common health concerns, such as managing diabetes, performing a breast self-examination, or treating your child’s fever. Other videos feature experts with valuable advice on nutrition, exercise, preventive health care and healthy habits.

We also show “Sidewalk talk” videos, in which our hosts interview passersby to find out what they know (or don’t know) about various health items, such as common terms used in health insurance plans or healthy blood pressure levels.

Of course, my favorites are the “Laugh Rx” videos from our professional comedy event in Chicago. A little laughter can go a long way to improve your mood and provide a much-needed energy boost.

Here are the top ten most-viewed videos on UHC-TV. A few have been watched more than 50,000 times!
1. Losing 50 Pounds Safely
Take some time to enjoy these great resources and have a few laughs!

Tuesday, September 23, 2014

Health on the Go: New Tools are Helping Consumers Make Better Health Care Decisions

The health care system is rapidly evolving. People are paying more personally for their health care and taking more control of decisions regarding the care they receive.

Simply put, it has become increasingly important for you to have access to resources and services that help you make informed decisions about the quality and cost of the health care you receive, helping to protect both your health and pocketbook.

Online resources have paved the way to better information which leads to better decisions. Today you can comparison shop for health care services, much like you would airline tickets or electronics. According to a recent survey by UnitedHealthcare, 14 percent of respondents report using online resources to comparison shop for health care services. This number is likely to increase, given the popularity of mobile technology coupled with consumers taking a more active role in making health care decisions.

New online and mobile resources can help you more easily anticipate and manage health care expenses. One example is Health4Me, a free mobile app for iPhone and Android devices. Health4Me provides cost information for more than 635 medical services, including MRI, knee replacement and childbirth. The app also enables people to locate nearby health care providers, and convenience care, urgent care and emergency care facilities.

Some insurance carriers have mobile apps that can provide you with personalized price estimates based on actual contracted rates with health care providers and facilities. These personalized resources can also give you 24/7 access to registered nurses, access to personal health benefits information and ID card, and the ability to receive a callback from a customer service representative.

Greater use of medical price transparency services could help make health care more affordable. Providing health care prices to consumers, health care professionals and other stakeholders could reduce U.S. health care spending by more than $100 billion during the next decade, according to a 2014 report by the Gary and Mary West Health Policy Center.

In addition, the use of online comparison tools can also help you select high-quality health care providers,
according to a new study from UnitedHealthcare.
The study found that users of myHealthcare Cost Estimator™, an online and mobile quality and price comparison service available to all consumers through the Health4Me app, were more likely than nonusers to select high-quality health care providers across all specialties, including primary care physicians (7 percent more likely) and orthopedists (9 percent more likely).

There are also significant price variations for health care services and procedures at hospitals and doctors’ offices nationwide, yet research has shown that higher-priced care providers do not necessarily deliver higher-quality care or better health outcomes.

In this new era of health care, transparency and education through technology can help you get better control your health and the cost of care. Take a few minutes to download the Health4Me app, or log in to your insurance provider’s website and learn more about the tools and services that can help you make the best health care decisions for you and your family.

Monday, August 18, 2014

Celebrating America’s Health Centers and Healthier Communities

As the health care system changes around us, more people are gaining access to health insurance coverage - yet there are still more than 60 million Americans who do not have access to primary care. According to the National Association of Community Health Centers (NACHC), nearly half (42 percent) of these individuals are low-income, 28 percent live in rural areas—and do have health insurance.

That’s where Federally Qualified Health Centers (FQHCs) come in.  In the United States, more than 1,200 Centers receive grants under Section 330 of the Public Health Service Act (PHS) and serve 22 million patients (including more than 920,000 farmworkers and 1,145,000 people who are homeless) at 9,000 locations. The FQHCs qualify for enhanced reimbursement from Medicare and Medicaid, as well as other benefits as long as they assist underserved populations, offer a sliding fee scale, provide comprehensive services, and have an ongoing quality assurance program and a community-based governing board of directors.

UnitedHealthcare helps support Health Centers through a broad network of dedicated health care specialists and hospitals – and the need is great; one out of every 15 people living in the United States seeks primary health care from a Health Resources Services Administration (HRSA)-funded Health Center. As part of our partnership with FQHCs, UnitedHealthcare regularly seeks advice and input from FQHC leaders through our National FQHC Advisory Group; participates in the National Association of Community Health Centers (NACHC) industry conferences; collaborates with local Primary Care Associations (PCA) and, during National Health Center Week each year, takes time to recognize our nine-year involvement and shared mission to help people live healthier lives regardless of their age, income or ability. 

Last week UnitedHealthcare celebrated National Health Center Week with centers across the country, we are thankful for each and every one of our partners and the commitment we share to help people access the quality health care services they deserve.


Monday, August 4, 2014

PA’s Diverse Scholars attend health forum in D.C.

Meet Sophia Barrios, a sophomore majoring in bio-behavioral health at Pennsylvania State University who intends to become a doctor of osteopathic medicine and serve underrepresented communities, particularly children. Sophia is the secretary of Penn State’s Latino Caucus, an umbrella organization for 19 Latino organizations, and a 2014 United Health Foundation Diverse Scholar.

Chiemeka Onyima of Philadelphia’s East Falls/Germantown area is a first year medical student at Drexel University College of Medicine. He holds a bachelor of science in biochemistry and molecular biology from the University of Maryland-Baltimore County.  Onyima intends to become an anesthesiologist and specialize in pain medicine. He hopes to devote much of his career to developing hospitals and improving health care in West Africa.

Sophia and Chiemeka were awarded scholarships from United Health Foundation’s Diverse Scholars Initiative to pursue careers in primary health care. 

United Health Foundation’s Diverse Scholars Initiative, will award nearly $2 million in scholarships during the 2014-15 school years to students from diverse, multicultural backgrounds. The initiative aims to increase diversity in the health care workforce by supporting promising future health professionals as they pursue their education. The Diverse Scholars program is part of United Health Foundation’s ongoing commitment to building a more diverse health workforce.

Since 2007, United Health Foundation has awarded more than 1,400 scholarships totaling $9.3 million to support diverse students pursing health careers.

United Health Foundation announced the 2014-15 scholarships at its sixth annual Diverse Scholars Forum. This year’s forum is the largest yet, bringing more than 100 scholarship recipients to Washington, D.C., from July 23 to 26, to celebrate their accomplishments and inspire them to work toward strengthening the nation's health care system. This year's forum provided the scholars with opportunities to hear from members of Congress and leaders in a variety of health fields, and to network with and learn from one another.

Congratulations to Sophia, Chiemeka and all of the scholarship recipients. I look forward to the celebrating the advances in health care that will come from your dedication and commitment to helping all Americans.

For more information about the Diverse Scholars Initiative, visit http://www.unitedhealthfoundation.org/Initiatives/FutureHealthWorkforce/DiverseScholars.aspx

Thursday, July 31, 2014

Business Plan Competition for Women Business Owners

Two years ago when the Governor asked me to be chairperson of the Pennsylvania Commission for Women I was humbled and honored to serve this group of sharp, accomplished and dedicated women, all business and community leaders. 

Serving as the chair of the Pennsylvania Commission for Women has been especially rewarding to me because the goals and objectives of the Commission so closely align with those of the company I represent, UnitedHealthcare.  Through its employee programs, women’s health initiatives, and outreach into the community, UnitedHealthcare is committed to helping women achieve their full potential in their careers, their families, their communities and their health.

In just two short years the Commission has made great strides identifying and advancing the diverse needs and interests of Pennsylvania women and girls.  By monitoring women’s educational and employment needs, promoting job training and encouraging the operation and support of women owned businesses, the Pennsylvania Commission for Women has truly made a difference. 

And, there is much more to come. Partnering with the Pennsylvania Chapters of the National Association of Women Business Owners (NAWBO) we are proud to announce a Business Plan Competition for women business owners in Pennsylvania.  The competition will showcase emerging businesses and celebrate female entrepreneurship.

The Business Plan Competition is open to women business owners in Pennsylvania who started their business on or after January 1, 2012.  NAWBO Greater Pittsburgh, NAWBO Greater Philadelphia and NAWBO Northeast PA, will each select one finalist based on the application information and interviews. The finalists will compete at the 2014 Women’s Mentorship Symposium on Sept. 30, 2014, in Pittsburgh.

Finalists will present fast-pitch business plans to a panel of three judges, including Lori Greiner, the “warm blooded shark” on the hit entrepreneurial business show “Shark Tank” on ABC; Julia Hearthway, secretary of the Pennsylvania Department of Labor and Industry; and Renee Amoore, founder and president of The Amoore Group, Inc.

The winning business owner will receive a $10,000 cash prize to assist in the implementation of their business plan and each of the three finalists will receive a one year NAWBO membership or renewal.  Private contributions will fund the competition.

Eligible business owners must submit an “Intent to Compete” form by Thursday, Aug. 14.  For additional information on the Business Plan Competition, including the rules and application process, please visit www.nawbopabizplancomp.org.

For more information about UnitedHealthcare’s dedicated resources visit us on Facebook.  Our “Source4Women” online community is making a difference in the health of women across the country.

Monday, July 28, 2014

Ron Jaworski and UnitedHealthcare volunteers built playground for Darby, PA community

Swing sets become make-shift airplanes.  A brand new tree bench can become home base for an old school game of tag. And slides are the perfect place to lie down and figure out what animal shapes the clouds resemble.

For children, a playground is far more than just a set of equipment. Playgrounds are brain-expanders, friend-makers and muscle-builders. 

That’s why UnitedHealthcare’s “Do Good. Live Well.” employee volunteer initiative teamed up with nonprofit organization Kaboom! to build a new playground for the children at Park Lane Elementary School in Darby, an urban neighborhood in Pennsylvania’s Delaware County.  In addition to over 50 UnitedHealthcare volunteers, our team of hard working builders included over 100 community members and our special hands-on helper, former quarterback and ESPN football analyst Ron Jaworski.

Ron Jaworski helping the Darby community build their new playground!

In June, we held a Design Day and asked Park Lane Elementary School students to submit drawings of their dream playgrounds.  The kids got pretty creative, and we hope the finished playground continues to inspire creativity in their play for years to come.

Dan Tropeano, Executive Director of UnitedHealthcare of Pennsylvania and Delawre helping a community volunteer.

Active, healthy play is central to a child’s ability to grow into a thoughtful, productive adult. This playground will bring more than 1,500 kids in Darby one step closer to having the physically, mentally and socially active childhood they deserve. 

Thank you to all of the volunteers from UnitedHealthcare, KaBOOM! and the Darby community!

Wednesday, July 16, 2014

How do others perceive you in the workplace?

The most eye-opening feedback I ever received was from my young son.  One night when he was seven years old, he asked for my help with his homework.  I was delighted, and we sat down together at the table.  While he worked through his assignment, I managed to get a little of my own work done on my Blackberry.

When my son finished his work, I asked him what he had learned.  He said, “Well, I learned you really love your Blackberry.”

Ouch.

It was tough feedback, but I needed to hear it.  Many of us never realize how our actions are perceived by the people around us.  In my case, I had thought I was being an incredibly effective Supermom – spending time with my son and keeping up at the office at the same time.  But to my son, my multitasking made it feel like work was more important than he was.  That kind of tough feedback can feel like a punch to the gut, but it’s also an opportunity to change.

Recently, I had a wonderful chance to talk about mindfulness in the workplace and how we give and receive feedback with Dr. Dan Gottlieb on “Voices in the Family” on WHYY-FM.  Dr. Gottlieb interviewed me and several experts on feedback and workplace psychology about how businesses can use feedback to create a better and more effective work environment.

I was proud to talk about the culture of mindfulness and feedback that we strive for at UnitedHealthcare.  As a healthcare company, we need to have a well-rounded perspective on health that we can only get by listening to feedback from our employees, members, medical experts and the community.  Here are a few of our strategies:
  • Positive feedback is just as important as constructive feedback.  Many people brush off compliments about their work, modestly saying, “It was nothing!” But at UnitedHealthcare, we teach our employees to say “thank you” when they receive kudos on their work because it helps them identify what is working.
  • Compassion and empathy play key roles in understanding how others perceive your words and actions.  We train our customer service representatives to be fully engaged when talking to members, and even encourage them to follow their instincts and write compassionate notes to people who are experiencing particularly challenging situations.  By examining a situation through someone else’s point of view, we can better understand how that person perceives our own behavior.
  • Difficult as it is in our hi-tech world, mindfulness is more critical than ever.   At UnitedHealthcare, the leader of our Center for Nursing Advancement is a certified expert on mindfulness and hosts monthly calls to which any employee can dial-in for a 20-minute mindful experience.
Most importantly, feedback doesn’t have to wait for a formal meeting or an annual performance review.  It only takes a minute to give someone a compliment or constructive comment about their work, but the rewards are long-lasting.

If you are an early riser, the full interview, “Mindfulness at work: How do you come across?” will be rebroadcast on Sunday at 6 a.m. on WHYY-FM, Philadelphia.  If not, you can hear the interview now on WHYY-FM here.